All cancellations or changes must be received in writing via email at [email protected]
If you change the date of your order 14 days prior to delivery we will endeavor to move your order to the new date, pending availability. Where the date is changed more than once, a $50 administration fee is payable for every change of date thereafter.
If your order is cancelled 14 days prior to delivery a $100 cancellation fee will apply (or if the deposit is less than this, the full deposit is forfeited)
If your order is cancelled within 14 days of delivery, the full deposit is forfeited.
If your order is cancelled within 7 days of delivery, any balances outstanding will be due and payable.
However, if Dash Espresso Bar & Cake Bites have to cancel the order with you for any particular reason due to health, family or situations out of our control, a full refund will be provided to you, as well as assistance in finding a suitable decorator with similar experience to complete your order.